Delivery Information
Returns Information

What happens when I place a delivery order?

After your order is placed, a member of  the Home & Trade team will be in touch by phone to arrange your delivery at a time that works for you. It normally takes 2-4 days to deliver your products. 

To help everything go smoothly, please make sure there's a safe, accessible area where our driver can offload your materials.

How much is delivery and which postcodes do you deliver to?

Delivery charges depend on your postcode area, please find all our delivery zones below:

 Zone 1 - £20 delivery to: DE1, DE11, DE12, DE13, DE14, DE15, DE22, DE23, DE24, DE3, DE73, WS13, DE6, DE65, DE72, LE65
Free delivery on orders over £150

Zone 2- £30 delivery to: DE21, ST14, WS15, B79, DE5, DE56, DE74, LE67
Free delivery on orders over £250

Zone 3- £40 delivery to: DE55, B77, B78, CV13, CV9, LE11, LE12, NG10, WS14, WS7
Free delivery on orders over £500

If you send us your postcode, we can confirm the delivery charge for your address.

We can't offer refunds if you change your mind, but if anything arrives damaged, we'll happily put it right. Feel free to ask us anything before you buy.